Need help with Ulumi? Email support@ulumi.app and a real person will reply, usually within one business day. If you're signed in as a studio owner you can also send a request from Settings, then Help and feedback.
Common questions
I forgot my password. On the log-in screen tap "Forgot password?" and we'll email you a reset link.
How do I delete my account? Go to Settings, then Delete account. Studio owners also remove their studio and cancel the Ulumi subscription automatically. Details are in our Privacy Policy.
How do I manage or cancel my subscription? The Ulumi subscription is billed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose Ulumi and tap Cancel. For a refund, ask Apple at reportaproblem.apple.com.
My students can't book or pay. Students use the booking and payment links you share with them, in any browser. Check that your payment settings are connected and your subscription is active, or email us and we'll look into it.
Policies
Privacy Policy · Terms of Service
Ulumi is a product of Marsik Labs LLC, Fort Lauderdale, Florida. Questions: support@ulumi.app.